Welcome to Gingerly Yours. By accessing our website, placing an order, or purchasing from us, you agree to the terms and conditions stated below.
1. Products
Gingerly Yours offers fresh ginger-based wellness shots in pouches, bottles, and other available formats.
Our products are made with natural ingredients and may vary slightly in colour, taste, texture, or intensity from batch to batch.
2. Product Information
We do our best to ensure that all product descriptions, prices, images, and availability shown on our website are accurate and updated.
However, product photos are for reference only. Actual packaging, colour, or appearance may differ slightly.
3. Health Disclaimer
Our products are intended for general wellness and enjoyment. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Please consult a doctor before consuming our products if you are pregnant, breastfeeding, taking medication, have allergies, have a medical condition, or are unsure whether the product is suitable for you.
4. Allergies & Ingredients
Customers are responsible for checking the ingredients before purchasing.
Our products may contain or come into contact with common allergens depending on preparation, handling, or storage conditions.
If you have any allergies or dietary restrictions, please contact us before placing an order.
5. Orders & Payment
Orders are confirmed once payment has been successfully made.
We reserve the right to reject, cancel, or refund any order due to product unavailability, incorrect pricing, suspected misuse, delivery limitations, or other operational reasons.
6. Delivery & Collection
Customers are responsible for providing accurate delivery or collection details.
Gingerly Yours will not be responsible for failed delivery, delays, or product issues caused by incorrect addresses, unavailable recipients, missed collection, or delays outside our control.
7. Freshness & Storage
Our products must be kept refrigerated after delivery or collection.
Customers are responsible for proper storage once the order has been received. Gingerly Yours will not be responsible for quality issues caused by improper storage, delayed refrigeration, or leaving products at room temperature for too long.
8. Refunds & Returns
As our products are fresh, perishable, and consumable, all sales are final once orders have been prepared or delivered.
Refunds or replacements may only be considered for damaged, leaking, spoiled, or incorrect items reported within 24 hours of delivery with clear photo or video proof.
Please refer to our Refund & Returns Policy for more details.
9. Cancellations
Orders may only be cancelled before preparation has started.
Once an order has been prepared, packed, or sent out for delivery, it cannot be cancelled, refunded, or exchanged.
10. Promotions & Discounts
Promotions, discounts, and special offers are subject to availability and may be changed, extended, or withdrawn at any time without prior notice.
Discount codes must be applied at checkout and cannot be applied after payment has been made.
11. Website Use
You agree not to misuse our website, attempt to disrupt its operation, copy our content without permission, or use the website for unlawful purposes.
12. Personal Data
Any personal information collected through our website will be handled according to our Privacy Policy.
13. Changes to These Terms
Gingerly Yours may update these Terms & Conditions from time to time. Any changes will be posted on this page.
By continuing to use our website or place orders after updates are made, you agree to the revised terms.
14. Contact Us
For questions about these Terms & Conditions, please contact us through the contact details provided on our website.
Last updated: 3 June 2026