Privacy Policy
At Gingerly Yours, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or contact us.
1. Information We Collect
When you use our website or place an order, we may collect the following information:
- Name
- Email address
- Contact number
- Delivery address
- Billing details
- Order details
- Payment confirmation details
- Messages or enquiries sent through our contact forms
We may also collect basic website usage information, such as pages visited, browser type, and device information, to help us improve our website.
2. How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Arrange delivery or collection
- Contact you about your order
- Respond to enquiries
- Send order updates or payment confirmations
- Improve our website, products, and customer experience
- Comply with legal, accounting, or regulatory requirements
Singapore’s PDPA governs the collection, use, disclosure, and care of personal data by organisations in Singapore. The PDPC also states that organisations are responsible for personal data in their possession or control.
3. Payment Information
Payments made through our website may be processed by third-party payment providers. We do not store your full credit card or payment card details on our website.
Your payment information is handled securely by the relevant payment provider according to their own privacy and security policies.
4. Sharing of Information
We do not sell your personal information.
We may share necessary information only with trusted third parties who help us operate our business, such as:
- Payment providers
- Delivery or courier partners
- Website hosting providers
- Email or order notification services
- Accounting or compliance service providers, if required
We only share information that is necessary for them to perform their service.
5. Cookies
Our website may use cookies to improve your browsing experience, remember cart items, analyse website traffic, and support basic ecommerce functions.
You may disable cookies through your browser settings, but some parts of the website may not work properly.
6. Data Protection
We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, or disclosure.
However, no online system is completely secure. By using our website, you understand that information transmitted online carries some risk.
7. Retention of Information
We keep your personal information only for as long as necessary to fulfil orders, manage customer service matters, comply with legal obligations, and maintain business records.
When the information is no longer needed, we will take reasonable steps to delete or anonymise it.
8. Access and Correction
You may contact us if you would like to access, update, or correct the personal information we hold about you.
We may need to verify your identity before processing such requests.
9. Marketing Communications
If you subscribe to our mailing list or agree to receive updates, we may send you product updates, promotions, or announcements.
You may unsubscribe from marketing messages at any time.
10. Contact Us
For questions about this Privacy Policy or how your personal information is handled, please contact us through the contact details provided on our website.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Last updated: 3 June 2026